This policy explains how Kidsogenius collects, uses, stores, and protects personal information when you contact us or use our website and services.
1) What data we collect
- When you contact us (website form, WhatsApp, phone, or in-person), we may collect your name, contact number, email, preferred branch, and enquiry details.
- For service coordination, we may also collect relevant child development context you voluntarily provide to our team.
2) How we use your data
- To respond to your enquiries, coordinate appointments, and provide therapy-related service information.
- To improve website, service quality, and communication experience.
- To measure and improve advertising performance in aggregate where permitted by law and consent.
3) Advertising and Customer Match use
- Where permitted, and based on first-party data you provided directly to us, we may use secure advertising tools (for example Google Ads) to measure campaign effectiveness and deliver more relevant ads.
- We do not sell personal data. We only use approved platform interfaces and comply with applicable privacy, consent, and advertising policies.
- If required by law, we request and record your consent before using your data for personalised advertising purposes.
4) Data retention and security
- We retain data only as long as necessary for service delivery, legal, or operational requirements.
- Reasonable technical and organisational safeguards are used to protect stored information.
5) Your choices and rights
- You may request access, correction, or deletion of your personal data, subject to applicable legal requirements.
- You may also request to opt out of marketing communications and personalised advertising use at any time.
6) Contact for privacy matters
- Email: info@kidsogenius.com.my
- Contact page: https://kidsogenius.com/contacts/
Last updated: 13 Mar 2026. If you need clarification, please contact us via Contact Us.
